Great Lakes Higher Education Corp.: The Rep went out of her way to help me and solv...

A Great Lakes Higher Education Corp. customer review by GetHuman user ~Lauren from November 10th, 2017

Background on ~Lauren 's case

GetHuman: ~Lauren - can you tell our other Great Lakes Higher Education Corp. customers when your case took place?
~Lauren : Yeah. It was morning, on November 6th.
GetHuman: Did you reach out to Great Lakes Higher Education Corp., and if so, how?
~Lauren : I used the 800-236-4300 number I found for on the GetHuman Great Lakes Higher Education Corp. customer phone number page I was on: Great Lakes Higher Education Corp. Customer Service Phone Number
GetHuman: And which of these common Great Lakes Higher Education Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~Lauren a list of common Great Lakes Higher Education Corp. problems)
~Lauren : "Extension" was why I was trying to call.

~Lauren 's review of Great Lakes Higher Education Corp. customer service

GetHuman: So how would you sum up your experience for GetHuman's Great Lakes Higher Education Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lauren : The Rep went out of her way to help me and solve my problem!! She also gave me very good information to help me save money!! A*** as always!! Thanks Great Lakes for making my life easier!!
GetHuman: Let's quantify your experience contacting Great Lakes Higher Education Corp.. On a scale of 1 to 5, how easy is it go get help on a Great Lakes Higher Education Corp. problem?
~Lauren : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lauren : I'd give them a one out of five on communication.
GetHuman: And what about Great Lakes Higher Education Corp.'s ability to quickly and effectively address your problem?
~Lauren : For that I would say three out of five.
GetHuman: And finally- any advice for other Great Lakes Higher Education Corp. customers?
~Lauren : Call them early in the day or late. Don't forget any personal or account information you might need for Great Lakes Higher Education Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lauren taken from his Great Lakes Higher Education Corp. customer service problem that occurred on November 6th, 2017.

Great Lakes Higher Education Corp.

1.00 of 5 stars | 7 reviews

~Lauren 's Great Lakes Higher Education Corp. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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