The Weather Channel: Terrible when you consider that the Founder of...
A The Weather Channel customer review by GetHuman user ~poptoy1949 from November 28th, 2017
Background on ~poptoy1949's case
GetHuman: ~poptoy1949 - can you tell our other The Weather Channel customers when your case took place?
~poptoy1949: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~poptoy1949 a list of common The Weather Channel problems)
~poptoy1949: "Lower my bill" was why I was trying to contact.
~poptoy1949's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~poptoy1949: Terrible when you consider that the Founder of the Weather Channel says with authority that The Climate Change Debate is a Hoax and the Weather Channel keeps saying that it is happening. There have not been any Sea Level rise at all and you people say there is. It is time for the Truth.
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~poptoy1949: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~poptoy1949: I'd give them a two out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~poptoy1949: For that I would say five out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~poptoy1949: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~poptoy1949 taken from his The Weather Channel customer service problem that occurred on November 19th, 2017.