I-Pass Illinois: The gentleman I spoke with was very courteous...
A I-Pass Illinois customer review by GetHuman user ~one silver fox from November 27th, 2017
Background on ~one silver fox's case
GetHuman: ~one silver fox - can you tell our other I-Pass Illinois customers when your case took place?
~one silver fox: Yeah. It was afternoon, on November 23rd.
GetHuman: Did you reach out to I-Pass Illinois, and if so, how?
GetHuman: And which of these common I-Pass Illinois customer issues best describes the reason you wanted to talk to them?
(Shows ~one silver fox a list of common I-Pass Illinois problems)
~one silver fox: "Change booking" was why I was trying to call.
~one silver fox's review of I-Pass Illinois customer service
GetHuman: So how would you sum up your experience for GetHuman's I-Pass Illinois customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~one silver fox: The gentleman I spoke with was very courteous, polite and knowledgeable. I feel that this whole customer service department is * STAR rated. CAN YOU PLEASE,teach and instruct Comcast Cable the basics of customer service and then improve to your level of excellance.
GetHuman: Let's quantify your experience contacting I-Pass Illinois. On a scale of 1 to 5, how easy is it go get help on a I-Pass Illinois problem?
~one silver fox: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~one silver fox: I'd give them a five out of five on communication.
GetHuman: And what about I-Pass Illinois's ability to quickly and effectively address your problem?
~one silver fox: For that I would say three out of five.
GetHuman: And finally- any advice for other I-Pass Illinois customers?
~one silver fox: Call them early in the day or late. Don't forget any personal or account information you might need for I-Pass Illinois to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~one silver fox taken from his I-Pass Illinois customer service problem that occurred on November 23rd, 2017.