TheCompanyStore.com: I waited * minutes, hung up now waiting again...
A TheCompanyStore.com customer review by GetHuman user ~msb from November 21st, 2017
Background on ~msb's case
GetHuman: ~msb - can you tell our other TheCompanyStore.com customers when your case took place?
~msb: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to TheCompanyStore.com, and if so, how?
GetHuman: And which of these common TheCompanyStore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~msb a list of common TheCompanyStore.com problems)
~msb: "Make a purchase" was why I was trying to call.
~msb's review of TheCompanyStore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's TheCompanyStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~msb: I waited * minutes, hung up now waiting again, all to ask NOT to receive a catalogue that I did NOT request!!
GetHuman: Let's quantify your experience contacting TheCompanyStore.com. On a scale of 1 to 5, how easy is it go get help on a TheCompanyStore.com problem?
~msb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~msb: I'd give them a one out of five on communication.
GetHuman: And what about TheCompanyStore.com's ability to quickly and effectively address your problem?
~msb: For that I would say one out of five.
GetHuman: And finally- any advice for other TheCompanyStore.com customers?
~msb: Call them early in the day or late. Don't forget any personal or account information you might need for TheCompanyStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~msb taken from his TheCompanyStore.com customer service problem that occurred on November 13th, 2017.
1.00 of 5 stars | 1 reviews
~msb's TheCompanyStore.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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