Flexsteel Industries, Inc.: This is a company that obviously does not want...

A Flexsteel Industries, Inc. customer review by GetHuman user ~CB from November 28th, 2017

Background on ~CB's case

GetHuman: ~CB - can you tell our other Flexsteel Industries, Inc. customers when your case took place?
~CB: Yup. It was middle of the night, on November 27th.
GetHuman: Did you reach out to Flexsteel Industries, Inc., and if so, how?
~CB: I used the 563-556-7730 number I found for on the GetHuman Flexsteel Industries, Inc. customer phone number page I was on: Flexsteel Industries, Inc. Customer Service Phone Number
GetHuman: And which of these common Flexsteel Industries, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~CB a list of common Flexsteel Industries, Inc. problems)
~CB: "Technical support" was why I was trying to call.

~CB's review of Flexsteel Industries, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Flexsteel Industries, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CB: This is a company that obviously does not want to hear from their customers. It's Sunday and I am trying to send a link to the fabrics on a chair to our designer. I work all week so do my shopping on weekends. Their website is down. I called the company and no one answers and there is no way to leave a message. I thought I would email however I read here that they don't even have email. Guess they don't want my business that badly or something. Flexsteel, please enter the **st century.
GetHuman: Let's quantify your experience contacting Flexsteel Industries, Inc.. On a scale of 1 to 5, how easy is it go get help on a Flexsteel Industries, Inc. problem?
~CB: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CB: I'd give them a one out of five on communication.
GetHuman: And what about Flexsteel Industries, Inc.'s ability to quickly and effectively address your problem?
~CB: For that I would say one out of five.
GetHuman: And finally- any advice for other Flexsteel Industries, Inc. customers?
~CB: Call them early in the day or late. Don't forget any personal or account information you might need for Flexsteel Industries, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CB taken from his Flexsteel Industries, Inc. customer service problem that occurred on November 27th, 2017.

Flexsteel Industries, Inc.

2.14 of 5 stars | 43 reviews

~CB's Flexsteel Industries, Inc. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Flexsteel Industries, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Flexsteel Industries, Inc. in any way.

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