Cable One: This is the worst service I have had to deal wi...

A Cable One customer review by GetHuman user ~R from November 27th, 2017

Background on ~R's case

GetHuman: ~R - can you tell our other Cable One customers when your case took place?
~R: Yes. It was afternoon, on November 26th.
GetHuman: Did you reach out to Cable One, and if so, how?
~R: I used the 877-692-2253 number I found for on the GetHuman Cable One customer phone number page I was on: Cable One Customer Service Phone Number
GetHuman: And which of these common Cable One customer issues best describes the reason you wanted to talk to them?
(Shows ~R a list of common Cable One problems)
~R: "None of those really matches why I wanted to contact Cable One that day." was why I was trying to contact.

~R's review of Cable One customer service

GetHuman: So how would you sum up your experience for GetHuman's Cable One customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~R: This is the worst service I have had to deal with. I wish there was another provider, but there's not so I am stuck with terrible Internet and horrible customer service.
GetHuman: Let's quantify your experience contacting Cable One. On a scale of 1 to 5, how easy is it go get help on a Cable One problem?
~R: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~R: I'd give them a one out of five on communication.
GetHuman: And what about Cable One's ability to quickly and effectively address your problem?
~R: For that I would say one out of five.
GetHuman: And finally- any advice for other Cable One customers?
~R: Call them early in the day or late. Don't forget any personal or account information you might need for Cable One to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~R taken from his Cable One customer service problem that occurred on November 26th, 2017.

Cable One

1.44 of 5 stars | 42 reviews

~R's Cable One Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cable One, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cable One in any way.

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