Three Mobile: i get contract with * for ** , but not understa...

A Three Mobile customer review by GetHuman user ~carlos eduardo rodriguez misas from November 10th, 2017

Background on ~carlos eduardo rodriguez misas's case

GetHuman: ~carlos eduardo rodriguez misas - can you tell our other Three Mobile customers when your case took place?
~carlos eduardo rodriguez misas: Yes I can. It was late at night, on November 2nd.
GetHuman: Did you reach out to Three Mobile, and if so, how?
~carlos eduardo rodriguez misas: I used the 07782-333333 number I found for on the GetHuman Three Mobile customer phone number page I was on: Three Mobile Customer Service Phone Number
GetHuman: And which of these common Three Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~carlos eduardo rodriguez misas a list of common Three Mobile problems)
~carlos eduardo rodriguez misas: "Technical support" was why I was trying to call.

~carlos eduardo rodriguez misas's review of Three Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Three Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carlos eduardo rodriguez misas: i get contract with * for ** , but not understand why your take ** or ** every month i can pay this month if you don't solve this problem I'm going to my bank and cancelation my account ok
GetHuman: Let's quantify your experience contacting Three Mobile. On a scale of 1 to 5, how easy is it go get help on a Three Mobile problem?
~carlos eduardo rodriguez misas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carlos eduardo rodriguez misas: I'd give them a four out of five on communication.
GetHuman: And what about Three Mobile's ability to quickly and effectively address your problem?
~carlos eduardo rodriguez misas: For that I would say one out of five.
GetHuman: And finally- any advice for other Three Mobile customers?
~carlos eduardo rodriguez misas: Call them early in the day or late. Don't forget any personal or account information you might need for Three Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carlos eduardo rodriguez misas taken from his Three Mobile customer service problem that occurred on November 2nd, 2017.

Three Mobile

1.77 of 5 stars | 2 reviews

~carlos eduardo rodriguez misas's Three Mobile Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Three Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Three Mobile in any way.

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