Time Warner Inc.: The information says "****" - that is not true...
A Time Warner Inc. customer review by GetHuman user GetHuman-324415 from November 11th, 2017
Background on GetHuman-324415's case
GetHuman: GetHuman-324415 - can you tell our other Time Warner Inc. customers when your case took place?
GetHuman-324415: Yes I can. It was afternoon, on November 7th.
GetHuman: Did you reach out to Time Warner Inc., and if so, how?
GetHuman: And which of these common Time Warner Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-324415 a list of common Time Warner Inc. problems)
GetHuman-324415: "None of those really matches why I wanted to call Time Warner Inc. that day." was why I was trying to call.
GetHuman-324415's review of Time Warner Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Time Warner Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-324415: The information says "****" - that is not true. Just a little FYI- also note the only reason i gave two * out of * rating is for benifit of the doubt since they were closed. Thank you so much for your site.
GetHuman: Let's quantify your experience contacting Time Warner Inc.. On a scale of 1 to 5, how easy is it go get help on a Time Warner Inc. problem?
GetHuman-324415: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-324415: I'd give them a five out of five on communication.
GetHuman: And what about Time Warner Inc.'s ability to quickly and effectively address your problem?
GetHuman-324415: For that I would say three out of five.
GetHuman: And finally- any advice for other Time Warner Inc. customers?
GetHuman-324415: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Time Warner Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-324415 taken from his Time Warner Inc. customer service problem that occurred on November 7th, 2017.
Time Warner Inc.
3.00 of 5 stars | 2 reviews
GetHuman-324415's Time Warner Inc. Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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