Tiscali TalkTalk: I normally absolutely dread calling big compani...

A Tiscali TalkTalk customer review by GetHuman user ~Andrius from November 17th, 2017

Background on ~Andrius's case

GetHuman: ~Andrius - can you tell our other Tiscali TalkTalk customers when your case took place?
~Andrius: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Tiscali TalkTalk, and if so, how?
~Andrius: I used the +44 845 077 4488 number I found for on the GetHuman Tiscali TalkTalk customer phone number page I was on: Tiscali TalkTalk Customer Service Phone Number
GetHuman: And which of these common Tiscali TalkTalk customer issues best describes the reason you wanted to talk to them?
(Shows ~Andrius a list of common Tiscali TalkTalk problems)
~Andrius: "Technical support" was why I was trying to call.

~Andrius's review of Tiscali TalkTalk customer service

GetHuman: So how would you sum up your experience for GetHuman's Tiscali TalkTalk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andrius: I normally absolutely dread calling big companies such as Talk-Talk due to really long waiting time until you're connected to a customer service adviser. Surprisingly, it was really fast this time. It was the first time I called Talk-Talk hence I'm not sure whether this is standard or just luck.
GetHuman: Let's quantify your experience contacting Tiscali TalkTalk. On a scale of 1 to 5, how easy is it go get help on a Tiscali TalkTalk problem?
~Andrius: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andrius: I'd give them a five out of five on communication.
GetHuman: And what about Tiscali TalkTalk's ability to quickly and effectively address your problem?
~Andrius: For that I would say two out of five.
GetHuman: And finally- any advice for other Tiscali TalkTalk customers?
~Andrius: Call them early in the day or late. Don't forget any personal or account information you might need for Tiscali TalkTalk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andrius taken from his Tiscali TalkTalk customer service problem that occurred on November 14th, 2017.

Tiscali TalkTalk

3.00 of 5 stars | 15 reviews

~Andrius's Tiscali TalkTalk Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Tiscali TalkTalk, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Tiscali TalkTalk in any way.

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