THese people cant even speak English. I was as...

A customer review by GetHuman user ~irritated! from November 17th, 2017

Background on ~irritated!'s case

GetHuman: ~irritated! - can you tell our other customers when your case took place?
~irritated!: Sure. It was morning, on November 13th.
GetHuman: Did you reach out to, and if so, how?
~irritated!: I used the 866-867-7431 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~irritated! a list of common problems)
~irritated!: "Overcharge/Strange charge" was why I was trying to call.

~irritated!'s review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~irritated!: THese people cant even speak English. I was asked if I bought in ON THE STORE! Really!?!?!?! I asked to speak to a supervisor... and I was placed on hold for ANOTHER ** min just to be hung up on! I AM DISGUSTED!!!!!
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~irritated!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~irritated!: I'd give them a three out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~irritated!: For that I would say two out of five.
GetHuman: And finally- any advice for other customers?
~irritated!: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~irritated! taken from his customer service problem that occurred on November 13th, 2017.

1.00 of 5 stars | 27 reviews

~irritated!'s Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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