Totsy.com: Do not buy from them. My first order, the quali...
A Totsy.com customer review by GetHuman user GetHuman-440382 from November 2nd, 2017
Background on GetHuman-440382's case
GetHuman: GetHuman-440382 - can you tell our other Totsy.com customers when your case took place?
GetHuman-440382: Yeah. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Totsy.com, and if so, how?
GetHuman: And which of these common Totsy.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-440382 a list of common Totsy.com problems)
GetHuman-440382: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-440382's review of Totsy.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Totsy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-440382: Do not buy from them. My first order, the quality wasn't good. My *nd order needs adjustment in payment which they said they can't give it to me. When you buy from here, if something went wrong, consider it's the END OF THE SALE. They won't do anything with it. Agree they should be put out of business
GetHuman: Let's quantify your experience contacting Totsy.com. On a scale of 1 to 5, how easy is it go get help on a Totsy.com problem?
GetHuman-440382: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-440382: I'd give them a one out of five on communication.
GetHuman: And what about Totsy.com's ability to quickly and effectively address your problem?
GetHuman-440382: For that I would say two out of five.
GetHuman: And finally- any advice for other Totsy.com customers?
GetHuman-440382: Call them early in the day or late. Don't forget any personal or account information you might need for Totsy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-440382 taken from his Totsy.com customer service problem that occurred on October 31st, 2017.