TracFone Wireless: This is by far the most satisfactory interactio...
A TracFone Wireless customer review by GetHuman user ~Desert Hippie from November 19th, 2017
Background on ~Desert Hippie's case
GetHuman: ~Desert Hippie - can you tell our other TracFone Wireless customers when your case took place?
~Desert Hippie: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Desert Hippie a list of common TracFone Wireless problems)
~Desert Hippie: "Cancel service" was why I was trying to call.
~Desert Hippie's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Desert Hippie: This is by far the most satisfactory interaction I have had with Tracfone customer service. I am very impressed. I am now off to try what they suggested, and I trust that all will be well with my Tracfone service now.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~Desert Hippie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Desert Hippie: I'd give them a three out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~Desert Hippie: For that I would say five out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~Desert Hippie: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Desert Hippie taken from his TracFone Wireless customer service problem that occurred on November 9th, 2017.