TracFone Wireless: This number was great! Got a human within * min...
A TracFone Wireless customer review by GetHuman user ~Lucky Person from November 22nd, 2017
Background on ~Lucky Person's case
GetHuman: ~Lucky Person - can you tell our other TracFone Wireless customers when your case took place?
~Lucky Person: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Lucky Person a list of common TracFone Wireless problems)
~Lucky Person: "Cancel service" was why I was trying to call.
~Lucky Person's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lucky Person: This number was great! Got a human within * minutes of going through the menu and she had my phone set up within * minutes after I hung up!
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~Lucky Person: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lucky Person: I'd give them a one out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~Lucky Person: For that I would say two out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~Lucky Person: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lucky Person taken from his TracFone Wireless customer service problem that occurred on November 15th, 2017.