TracFone Wireless: Hard to hear, kind of bad connection, but probl...
A TracFone Wireless customer review by GetHuman user ~woke up early from November 27th, 2017
Background on ~woke up early's case
GetHuman: ~woke up early - can you tell our other TracFone Wireless customers when your case took place?
~woke up early: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~woke up early a list of common TracFone Wireless problems)
~woke up early: "Setup service" was why I was trying to call.
~woke up early's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~woke up early: Hard to hear, kind of bad connection, but problem was solved. Started getting text alerts for promo codes, phone would ring at all hours of the night. Had to call tech support to have them stop the texts from both my phones.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~woke up early: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~woke up early: I'd give them a five out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~woke up early: For that I would say five out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~woke up early: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~woke up early taken from his TracFone Wireless customer service problem that occurred on November 22nd, 2017.