I spent 4 hours one day and 2 hours the

I spent 4 hours one day and 2 hours the next trying to get a nasty problem resolved transferring a number from an old phone to a new one (they "lost" my old number during the process and good not get the new phone activated). I came upon this number on this site and these people were polite, knowledgeable and responsive. It still took a number of calls and call backs (yes, they called me back!) and it was corrected, with apologies.
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