Tracfone: i have been trying to acctivate my new tracfone...

A Tracfone customer review by GetHuman user ~walmart sucks from November 26th, 2017

Background on ~walmart sucks's case

GetHuman: ~walmart sucks - can you tell our other Tracfone customers when your case took place?
~walmart sucks: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Tracfone, and if so, how?
~walmart sucks: I used the 800-378-9575 number I found for on the GetHuman Tracfone customer phone number page I was on: Tracfone Customer Service Phone Number
GetHuman: And which of these common Tracfone customer issues best describes the reason you wanted to talk to them?
Shows ~walmart sucks a list of common Tracfone problems
~walmart sucks: "Device Support" was why I was trying to call.

~walmart sucks's review of Tracfone customer service

GetHuman: So how would you sum up your experience for GetHuman's Tracfone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~walmart sucks: i have been trying to acctivate my new tracfone for *hrs. all i get is a run-around try later ,technical problems etc. i have yet to connect *talk to any person OR machine. i will try again in the morning. after that back to wally world and this will be my last try. no more tracfones , no more samsung ,no more walmart. smoke signals work better than these bozos.
GetHuman: Let's quantify your experience contacting Tracfone. On a scale of 1 to 5, how easy is it go get help on a Tracfone problem?
~walmart sucks: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~walmart sucks: I'd give them a two out of five on communication.
GetHuman: And what about Tracfone's ability to quickly and effectively address your problem?
~walmart sucks: For that I would say one out of five.
GetHuman: And finally- any advice for other Tracfone customers?
~walmart sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Tracfone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~walmart sucks taken from his Tracfone customer service problem that occurred on November 17th, 2017.

Tracfone

2.66 of 5 stars | 1010 reviews
Tracfone ReviewsTracfone's Phone NumberAll Tracfone contact infoGeneral Tracfone customer service info
~walmart sucks's Tracfone Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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