Tracfone: run run while you can ** hours of cust servie...
A Tracfone customer review by GetHuman user GetHuman-380505 from November 28th, 2017
Background on GetHuman-380505's case
GetHuman: GetHuman-380505 - can you tell our other Tracfone customers when your case took place?
GetHuman-380505: Yes I can. It was afternoon, on November 20th.
GetHuman: Did you reach out to Tracfone, and if so, how?
GetHuman: And which of these common Tracfone customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-380505 a list of common Tracfone problems)
GetHuman-380505: "Device Support" was why I was trying to call.
GetHuman-380505's review of Tracfone customer service
GetHuman: So how would you sum up your experience for GetHuman's Tracfone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-380505: run run while you can ** hours of cust servie and ** days later no service and i have to give up and start living again please send help.....
GetHuman: Let's quantify your experience contacting Tracfone. On a scale of 1 to 5, how easy is it go get help on a Tracfone problem?
GetHuman-380505: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-380505: I'd give them a four out of five on communication.
GetHuman: And what about Tracfone's ability to quickly and effectively address your problem?
GetHuman-380505: For that I would say one out of five.
GetHuman: And finally- any advice for other Tracfone customers?
GetHuman-380505: Call them early in the day or late. Don't forget any personal or account information you might need for Tracfone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-380505 taken from his Tracfone customer service problem that occurred on November 20th, 2017.