Trader Joe's: Rachel had the answer on whether the tea bag wr...

A Trader Joe's customer review by GetHuman user ~love TJ's in the desert from November 23rd, 2017

Background on ~love TJ's in the desert's case

GetHuman: ~love TJ's in the desert - can you tell our other Trader Joe's customers when your case took place?
~love TJ's in the desert: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Trader Joe's, and if so, how?
~love TJ's in the desert: I used the 626-599-3700 number I found for on the GetHuman Trader Joe's customer phone number page I was on: Trader Joe's Customer Service Phone Number
GetHuman: And which of these common Trader Joe's customer issues best describes the reason you wanted to talk to them?
(Shows ~love TJ's in the desert a list of common Trader Joe's problems)
~love TJ's in the desert: "Complaint" was why I was trying to call.

~love TJ's in the desert's review of Trader Joe's customer service

GetHuman: So how would you sum up your experience for GetHuman's Trader Joe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~love TJ's in the desert: Rachel had the answer on whether the tea bag wrappers are recyclable-(no in most programs) and when I asked if TJ's could switch to paper she said she'd definitely make a note of that as others have mentioned it. I personally use over ** bags a week!
GetHuman: Let's quantify your experience contacting Trader Joe's. On a scale of 1 to 5, how easy is it go get help on a Trader Joe's problem?
~love TJ's in the desert: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~love TJ's in the desert: I'd give them a five out of five on communication.
GetHuman: And what about Trader Joe's's ability to quickly and effectively address your problem?
~love TJ's in the desert: For that I would say two out of five.
GetHuman: And finally- any advice for other Trader Joe's customers?
~love TJ's in the desert: Call them early in the day or late. Don't forget any personal or account information you might need for Trader Joe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~love TJ's in the desert taken from his Trader Joe's customer service problem that occurred on November 21st, 2017.

Trader Joe's

3.88 of 5 stars | 52 reviews

~love TJ's in the desert's Trader Joe's Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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