Trader Joe's: donation request for non profit event

A Trader Joe's customer review by GetHuman user GetHuman-llk925 from December 1st, 2017

Background on GetHuman-llk925's case

GetHuman: GetHuman-llk925 - can you tell our other Trader Joe's customers when your case took place?
GetHuman-llk925: Yeah. It was morning, on November 24th.
GetHuman: Did you reach out to Trader Joe's, and if so, how?
GetHuman-llk925: I used the 626-599-3700 number I found for on the GetHuman Trader Joe's customer phone number page I was on: Trader Joe's Customer Service Phone Number
GetHuman: And which of these common Trader Joe's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-llk925 a list of common Trader Joe's problems)
GetHuman-llk925: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-llk925's review of Trader Joe's customer service

GetHuman: So how would you sum up your experience for GetHuman's Trader Joe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-llk925: donation request for non profit event
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-llk925: My local Trader Joes has supported our HS event for the past two years. This year, both store managers said the donation shouldn't be a problem, but advised me to speak with Gabriel, the team member*manager heading donations at the store. He told me that donations were now only for hunger or health donations (like large charities or food banks) and they would no longer be supporting local community events. The donation request was for *-* cases of water and a case of granola bars to support our local HS sports tournament.
GetHuman: Let's quantify your experience contacting Trader Joe's. On a scale of 1 to 5, how easy is it go get help on a Trader Joe's problem?
GetHuman-llk925: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-llk925: I'd give them a five out of five on communication.
GetHuman: And what about Trader Joe's's ability to quickly and effectively address your problem?
GetHuman-llk925: For that I would say three out of five.
GetHuman: And finally- any advice for other Trader Joe's customers?
GetHuman-llk925: Call them early in the day or late. Don't forget any personal or account information you might need for Trader Joe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-llk925 taken from his Trader Joe's customer service problem that occurred on November 24th, 2017.

Trader Joe's

3.88 of 5 stars | 52 reviews

GetHuman-llk925's Trader Joe's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Trader Joe's, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Trader Joe's in any way.

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