Traffic MMDA: this is way better than the ltfrb website (file...

A Traffic MMDA customer review by GetHuman user ~Apple de Luna from November 6th, 2017

Background on ~Apple de Luna's case

GetHuman: ~Apple de Luna - can you tell our other Traffic MMDA customers when your case took place?
~Apple de Luna: Yes. It was late at night, on October 31st.
GetHuman: Did you reach out to Traffic MMDA, and if so, how?
~Apple de Luna: I used the +63028824150 number I found for on the GetHuman Traffic MMDA customer phone number page I was on: Traffic MMDA Customer Service Phone Number
GetHuman: And which of these common Traffic MMDA customer issues best describes the reason you wanted to talk to them?
(Shows ~Apple de Luna a list of common Traffic MMDA problems)
~Apple de Luna: "Insurance claim" was why I was trying to call.

~Apple de Luna's review of Traffic MMDA customer service

GetHuman: So how would you sum up your experience for GetHuman's Traffic MMDA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Apple de Luna: this is way better than the ltfrb website (file a complaint) -- submitted my complaint ** minutes ago and it is still uploading!
GetHuman: Let's quantify your experience contacting Traffic MMDA. On a scale of 1 to 5, how easy is it go get help on a Traffic MMDA problem?
~Apple de Luna: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Apple de Luna: I'd give them a four out of five on communication.
GetHuman: And what about Traffic MMDA's ability to quickly and effectively address your problem?
~Apple de Luna: For that I would say one out of five.
GetHuman: And finally- any advice for other Traffic MMDA customers?
~Apple de Luna: Call them early in the day or late. Don't forget any personal or account information you might need for Traffic MMDA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Apple de Luna taken from his Traffic MMDA customer service problem that occurred on October 31st, 2017.

Traffic MMDA

1.00 of 5 stars | 6 reviews

~Apple de Luna's Traffic MMDA Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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