TransLink (Australia): Staff speak clear english and can help you with...

A TransLink (Australia) customer review by GetHuman user ~Booblla from October 29th, 2017

Background on ~Booblla's case

GetHuman: ~Booblla - can you tell our other TransLink (Australia) customers when your case took place?
~Booblla: Yes. It was afternoon, on October 20th.
GetHuman: Did you reach out to TransLink (Australia), and if so, how?
~Booblla: I used the 13 12 30 or +61 7 3215 5000 if Outside Qld number I found for on the GetHuman TransLink (Australia) customer phone number page I was on: TransLink (Australia) Customer Service Phone Number
GetHuman: And which of these common TransLink (Australia) customer issues best describes the reason you wanted to talk to them?
(Shows ~Booblla a list of common TransLink (Australia) problems)
~Booblla: "Insurance claim" was why I was trying to call.

~Booblla's review of TransLink (Australia) customer service

GetHuman: So how would you sum up your experience for GetHuman's TransLink (Australia) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Booblla: Staff speak clear english and can help you with almost anything. Calls about go card errors etc can take a little longer for your call to be answered and for your problem to be resolved.
GetHuman: Let's quantify your experience contacting TransLink (Australia). On a scale of 1 to 5, how easy is it go get help on a TransLink (Australia) problem?
~Booblla: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Booblla: I'd give them a five out of five on communication.
GetHuman: And what about TransLink (Australia)'s ability to quickly and effectively address your problem?
~Booblla: For that I would say four out of five.
GetHuman: And finally- any advice for other TransLink (Australia) customers?
~Booblla: Call them early in the day or late. Don't forget any personal or account information you might need for TransLink (Australia) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Booblla taken from his TransLink (Australia) customer service problem that occurred on October 20th, 2017.

TransLink (Australia)

4.00 of 5 stars | 75 reviews

~Booblla's TransLink (Australia) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TransLink (Australia), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TransLink (Australia) in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!