Transportation Alliance Bank: Instead of pressing * at the prompt, press * (f...
A Transportation Alliance Bank customer review by GetHuman user ~owens99 from November 9th, 2017
Background on ~owens99's case
GetHuman: ~owens99 - can you tell our other Transportation Alliance Bank customers when your case took place?
~owens99: Yeah. It was evening, on November 5th.
GetHuman: Did you reach out to Transportation Alliance Bank, and if so, how?
GetHuman: And which of these common Transportation Alliance Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~owens99 a list of common Transportation Alliance Bank problems)
~owens99: "Setup an account" was why I was trying to call.
~owens99's review of Transportation Alliance Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Transportation Alliance Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~owens99: Instead of pressing * at the prompt, press * (for option for *-digit extention). They changed their lineup so * gives you a different department.
GetHuman: Let's quantify your experience contacting Transportation Alliance Bank. On a scale of 1 to 5, how easy is it go get help on a Transportation Alliance Bank problem?
~owens99: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~owens99: I'd give them a four out of five on communication.
GetHuman: And what about Transportation Alliance Bank's ability to quickly and effectively address your problem?
~owens99: For that I would say one out of five.
GetHuman: And finally- any advice for other Transportation Alliance Bank customers?
~owens99: Call them early in the day or late. Don't forget any personal or account information you might need for Transportation Alliance Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~owens99 taken from his Transportation Alliance Bank customer service problem that occurred on November 5th, 2017.
Transportation Alliance Bank
1.75 of 5 stars | 2 reviews
~owens99's Transportation Alliance Bank Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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