Transportation Worker Identification Credential (TWIC): Every time I call this website's numbers or att...

A Transportation Worker Identification Credential (TWIC) customer review by GetHuman user ~Obamacare from November 22nd, 2017

Background on ~Obamacare's case

GetHuman: ~Obamacare - can you tell our other Transportation Worker Identification Credential (TWIC) customers when your case took place?
~Obamacare: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Transportation Worker Identification Credential (TWIC), and if so, how?
~Obamacare: I used the 866-347-8942 number I found for on the GetHuman Transportation Worker Identification Credential (TWIC) customer phone number page I was on: Transportation Worker Identification Credential (TWIC) Customer Service Phone Number
GetHuman: And which of these common Transportation Worker Identification Credential (TWIC) customer issues best describes the reason you wanted to talk to them?
(Shows ~Obamacare a list of common Transportation Worker Identification Credential (TWIC) problems)
~Obamacare: "Local services" was why I was trying to call.

~Obamacare's review of Transportation Worker Identification Credential (TWIC) customer service

GetHuman: So how would you sum up your experience for GetHuman's Transportation Worker Identification Credential (TWIC) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Obamacare: Every time I call this website's numbers or attempt to speak to a human, I cannot. I get the usual "all of our service agents are busy assisting other callers." I get put on hold for up to an hour, and hey folks, please, who wants that? I've been promised by two different humans that they would call me back and address the situation. Still waiting. Thanks folks, you're doing great.
GetHuman: Let's quantify your experience contacting Transportation Worker Identification Credential (TWIC). On a scale of 1 to 5, how easy is it go get help on a Transportation Worker Identification Credential (TWIC) problem?
~Obamacare: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Obamacare: I'd give them a two out of five on communication.
GetHuman: And what about Transportation Worker Identification Credential (TWIC)'s ability to quickly and effectively address your problem?
~Obamacare: For that I would say one out of five.
GetHuman: And finally- any advice for other Transportation Worker Identification Credential (TWIC) customers?
~Obamacare: Call them early in the day or late. Don't forget any personal or account information you might need for Transportation Worker Identification Credential (TWIC) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Obamacare taken from his Transportation Worker Identification Credential (TWIC) customer service problem that occurred on November 21st, 2017.

Transportation Worker Identification Credential (TWIC)

1.33 of 5 stars | 16 reviews

~Obamacare's Transportation Worker Identification Credential (TWIC) Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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