Transportation Worker Identification Credential (TWIC): First, the entire process is rediculous! From...

A Transportation Worker Identification Credential (TWIC) customer review by GetHuman user ~nonamejoe from November 27th, 2017

Background on ~nonamejoe's case

GetHuman: ~nonamejoe - can you tell our other Transportation Worker Identification Credential (TWIC) customers when your case took place?
~nonamejoe: Yup. It was evening, on November 23rd.
GetHuman: Did you reach out to Transportation Worker Identification Credential (TWIC), and if so, how?
~nonamejoe: I used the 866-347-8942 number I found for on the GetHuman Transportation Worker Identification Credential (TWIC) customer phone number page I was on: Transportation Worker Identification Credential (TWIC) Customer Service Phone Number
GetHuman: And which of these common Transportation Worker Identification Credential (TWIC) customer issues best describes the reason you wanted to talk to them?
(Shows ~nonamejoe a list of common Transportation Worker Identification Credential (TWIC) problems)
~nonamejoe: "Local services" was why I was trying to call.

~nonamejoe's review of Transportation Worker Identification Credential (TWIC) customer service

GetHuman: So how would you sum up your experience for GetHuman's Transportation Worker Identification Credential (TWIC) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nonamejoe: First, the entire process is rediculous! From start to present, I have been getting the run around and I sent * new people to get cards, they received theirs in * weeks. I'm renewing my card and it has been over * months and nothing. THE WORST SERVICE EVER! Someone needs to be fired!
GetHuman: Let's quantify your experience contacting Transportation Worker Identification Credential (TWIC). On a scale of 1 to 5, how easy is it go get help on a Transportation Worker Identification Credential (TWIC) problem?
~nonamejoe: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nonamejoe: I'd give them a one out of five on communication.
GetHuman: And what about Transportation Worker Identification Credential (TWIC)'s ability to quickly and effectively address your problem?
~nonamejoe: For that I would say one out of five.
GetHuman: And finally- any advice for other Transportation Worker Identification Credential (TWIC) customers?
~nonamejoe: Call them early in the day or late. Don't forget any personal or account information you might need for Transportation Worker Identification Credential (TWIC) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nonamejoe taken from his Transportation Worker Identification Credential (TWIC) customer service problem that occurred on November 23rd, 2017.

Transportation Worker Identification Credential (TWIC)

1.33 of 5 stars | 16 reviews

~nonamejoe's Transportation Worker Identification Credential (TWIC) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Transportation Worker Identification Credential (TWIC), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Transportation Worker Identification Credential (TWIC) in any way.

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