TrapCall: There are a lot of numbers coming to my phone t...

A TrapCall customer review by GetHuman user GetHuman43555 from December 7th, 2017

Background on GetHuman43555's case

GetHuman: GetHuman43555 - can you tell our other TrapCall customers when your case took place?
GetHuman43555: Sure. It was morning, on December 4th.
GetHuman: Did you reach out to TrapCall, and if so, how?
GetHuman43555: I used a live chat I found on the GetHuman TrapCall customer service contact info page: Contact TrapCall Customer Service
GetHuman: And which of these common TrapCall customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman43555 a list of common TrapCall problems)
GetHuman43555: "None of those really matches why I wanted to contact TrapCall that day." was why I was trying to contact.

GetHuman43555's review of TrapCall customer service

GetHuman: So how would you sum up your experience for GetHuman's TrapCall customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman43555: There are a lot of numbers coming to my phone that aren't being identified
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman43555: There are calls coming to my phone that aren't being identified
GetHuman: Let's quantify your experience contacting TrapCall. On a scale of 1 to 5, how easy is it go get help on a TrapCall problem?
GetHuman43555: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman43555: I'd give them a five out of five on communication.
GetHuman: And what about TrapCall's ability to quickly and effectively address your problem?
GetHuman43555: For that I would say five out of five.
GetHuman: And finally- any advice for other TrapCall customers?
GetHuman43555: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for TrapCall to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman43555 taken from his TrapCall customer service problem that occurred on December 4th, 2017.

TrapCall

7.70 of 5 stars | 89 reviews

GetHuman43555's TrapCall Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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