TreasuryDirect.gov: I understood from reading above that service wa...
A TreasuryDirect.gov customer review by GetHuman user ~jacquie stewart from November 28th, 2017
Background on ~jacquie stewart's case
GetHuman: ~jacquie stewart - can you tell our other TreasuryDirect.gov customers when your case took place?
~jacquie stewart: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to TreasuryDirect.gov, and if so, how?
GetHuman: And which of these common TreasuryDirect.gov customer issues best describes the reason you wanted to talk to them?
(Shows ~jacquie stewart a list of common TreasuryDirect.gov problems)
~jacquie stewart: "Complaint" was why I was trying to call.
~jacquie stewart's review of TreasuryDirect.gov customer service
GetHuman: So how would you sum up your experience for GetHuman's TreasuryDirect.gov customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jacquie stewart: I understood from reading above that service was available ****. But when I dialed *, recording said office was only open *:** to *:** (I think).
GetHuman: Let's quantify your experience contacting TreasuryDirect.gov. On a scale of 1 to 5, how easy is it go get help on a TreasuryDirect.gov problem?
~jacquie stewart: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jacquie stewart: I'd give them a three out of five on communication.
GetHuman: And what about TreasuryDirect.gov's ability to quickly and effectively address your problem?
~jacquie stewart: For that I would say four out of five.
GetHuman: And finally- any advice for other TreasuryDirect.gov customers?
~jacquie stewart: Call them early in the day or late. Don't forget any personal or account information you might need for TreasuryDirect.gov to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jacquie stewart taken from his TreasuryDirect.gov customer service problem that occurred on November 19th, 2017.