Trendget.com: SCAM! The dress came with faded colors and a co...
A Trendget.com customer review by GetHuman user ~KG from November 20th, 2017
Background on ~KG's case
GetHuman: ~KG - can you tell our other Trendget.com customers when your case took place?
~KG: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Trendget.com, and if so, how?
GetHuman: And which of these common Trendget.com customer issues best describes the reason you wanted to talk to them?
(Shows ~KG a list of common Trendget.com problems)
~KG: "Complaint" was why I was trying to contact.
~KG's review of Trendget.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Trendget.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KG: SCAM! The dress came with faded colors and a couple of inches too small. They said no refund, as it was custom made. We went into a dispute with my credit card company and they lied out flat to them that they offered us a refund, but we did not want it. Stay out of trouble - stay away.*
GetHuman: Let's quantify your experience contacting Trendget.com. On a scale of 1 to 5, how easy is it go get help on a Trendget.com problem?
~KG: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KG: I'd give them a five out of five on communication.
GetHuman: And what about Trendget.com's ability to quickly and effectively address your problem?
~KG: For that I would say five out of five.
GetHuman: And finally- any advice for other Trendget.com customers?
~KG: Call them early in the day or late. Don't forget any personal or account information you might need for Trendget.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KG taken from his Trendget.com customer service problem that occurred on November 16th, 2017.