Trendnet: I have called this number in the past. The tec...
A Trendnet customer review by GetHuman user GetHuman-105709 from November 23rd, 2017
Background on GetHuman-105709's case
GetHuman: GetHuman-105709 - can you tell our other Trendnet customers when your case took place?
GetHuman-105709: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Trendnet, and if so, how?
GetHuman: And which of these common Trendnet customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-105709 a list of common Trendnet problems)
GetHuman-105709: "Change plan" was why I was trying to call.
GetHuman-105709's review of Trendnet customer service
GetHuman: So how would you sum up your experience for GetHuman's Trendnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-105709: I have called this number in the past. The tech on the line never gets past how to spell my first name. This is useless.
GetHuman: Let's quantify your experience contacting Trendnet. On a scale of 1 to 5, how easy is it go get help on a Trendnet problem?
GetHuman-105709: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-105709: I'd give them a four out of five on communication.
GetHuman: And what about Trendnet's ability to quickly and effectively address your problem?
GetHuman-105709: For that I would say one out of five.
GetHuman: And finally- any advice for other Trendnet customers?
GetHuman-105709: Call them early in the day or late. Don't forget any personal or account information you might need for Trendnet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-105709 taken from his Trendnet customer service problem that occurred on November 15th, 2017.
Trendnet
2.50 of 5 stars | 14 reviews
GetHuman-105709's Trendnet Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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