Triabeauty.com: Having to hold for ** min and then talking to o...
A Triabeauty.com customer review by GetHuman user ~Anonymous 2 from November 19th, 2017
Background on ~Anonymous 2's case
GetHuman: ~Anonymous 2 - can you tell our other Triabeauty.com customers when your case took place?
~Anonymous 2: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Triabeauty.com, and if so, how?
GetHuman: And which of these common Triabeauty.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous 2 a list of common Triabeauty.com problems)
~Anonymous 2: "Cancel order" was why I was trying to call.
~Anonymous 2's review of Triabeauty.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Triabeauty.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous 2: Having to hold for ** min and then talking to one of the worst Customer Service Reps I have ever talked to..Nina....very short and no respect all she wanted to do is get me off the phone I cannot believe they allow her to answer the phones and represent the company. Anyone else have to deal with Nina?
GetHuman: Let's quantify your experience contacting Triabeauty.com. On a scale of 1 to 5, how easy is it go get help on a Triabeauty.com problem?
~Anonymous 2: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous 2: I'd give them a five out of five on communication.
GetHuman: And what about Triabeauty.com's ability to quickly and effectively address your problem?
~Anonymous 2: For that I would say five out of five.
GetHuman: And finally- any advice for other Triabeauty.com customers?
~Anonymous 2: Call them early in the day or late. Don't forget any personal or account information you might need for Triabeauty.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous 2 taken from his Triabeauty.com customer service problem that occurred on November 10th, 2017.