Ryder Rentals: Tried calling to get a quote because I could no...
A Ryder Rentals customer review by GetHuman user GetHuman-258000 from November 27th, 2017
Background on GetHuman-258000's case
GetHuman: GetHuman-258000 - can you tell our other Ryder Rentals customers when your case took place?
GetHuman-258000: Yes I can. It was afternoon, on November 24th.
GetHuman: Did you reach out to Ryder Rentals, and if so, how?
GetHuman: And which of these common Ryder Rentals customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-258000 a list of common Ryder Rentals problems)
GetHuman-258000: "Change booking" was why I was trying to call.
GetHuman-258000's review of Ryder Rentals customer service
GetHuman: So how would you sum up your experience for GetHuman's Ryder Rentals customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-258000: Tried calling to get a quote because I could not get one online and the hours of operation did not fit my needs.
GetHuman: Let's quantify your experience contacting Ryder Rentals. On a scale of 1 to 5, how easy is it go get help on a Ryder Rentals problem?
GetHuman-258000: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-258000: I'd give them a one out of five on communication.
GetHuman: And what about Ryder Rentals's ability to quickly and effectively address your problem?
GetHuman-258000: For that I would say five out of five.
GetHuman: And finally- any advice for other Ryder Rentals customers?
GetHuman-258000: Call them early in the day or late. Don't forget any personal or account information you might need for Ryder Rentals to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-258000 taken from his Ryder Rentals customer service problem that occurred on November 24th, 2017.
Ryder Rentals
3.00 of 5 stars | 6 reviews
GetHuman-258000's Ryder Rentals Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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