Troy-Bilt: your products ****, they don't work, you don't...

A Troy-Bilt customer review by GetHuman user ~I'll never buy a try product from November 21st, 2017

Background on ~I'll never buy a try product's case

GetHuman: ~I'll never buy a try product - can you tell our other Troy-Bilt customers when your case took place?
~I'll never buy a try product: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Troy-Bilt, and if so, how?
~I'll never buy a try product: I used the 800-828-5500 number I found for on the GetHuman Troy-Bilt customer phone number page I was on: Troy-Bilt Customer Service Phone Number
GetHuman: And which of these common Troy-Bilt customer issues best describes the reason you wanted to talk to them?
(Shows ~I'll never buy a try product a list of common Troy-Bilt problems)
~I'll never buy a try product: "Repairs" was why I was trying to call.

~I'll never buy a try product's review of Troy-Bilt customer service

GetHuman: So how would you sum up your experience for GetHuman's Troy-Bilt customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I'll never buy a try product: your products ****, they don't work, you don't care in general, (do america a favor and "go out of business" (to have such long waits suggest your products stink)
GetHuman: Let's quantify your experience contacting Troy-Bilt. On a scale of 1 to 5, how easy is it go get help on a Troy-Bilt problem?
~I'll never buy a try product: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I'll never buy a try product: I'd give them a four out of five on communication.
GetHuman: And what about Troy-Bilt's ability to quickly and effectively address your problem?
~I'll never buy a try product: For that I would say one out of five.
GetHuman: And finally- any advice for other Troy-Bilt customers?
~I'll never buy a try product: Call them early in the day or late. Don't forget any personal or account information you might need for Troy-Bilt to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I'll never buy a try product taken from his Troy-Bilt customer service problem that occurred on November 16th, 2017.

Troy-Bilt

3.00 of 5 stars | 20 reviews

~I'll never buy a try product's Troy-Bilt Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Troy-Bilt, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Troy-Bilt in any way.

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