Tucson Electric Power Co: I have call this company TWICE and each time I...
A Tucson Electric Power Co customer review by GetHuman user GetHuman-264960 from November 12th, 2017
Background on GetHuman-264960's case
GetHuman: GetHuman-264960 - can you tell our other Tucson Electric Power Co customers when your case took place?
GetHuman-264960: Yes I can. It was morning, on November 3rd.
GetHuman: Did you reach out to Tucson Electric Power Co, and if so, how?
GetHuman: And which of these common Tucson Electric Power Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-264960 a list of common Tucson Electric Power Co problems)
GetHuman-264960: "Lower my bill" was why I was trying to call.
GetHuman-264960's review of Tucson Electric Power Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Tucson Electric Power Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-264960: I have call this company TWICE and each time I was on hold for over an hour. Second time I waited on hold for * hr & ** minutes. Each time, no one came on the line. I had to return to work. I hope this is not an indication of the the type of service my daughter will be receiving.
GetHuman: Let's quantify your experience contacting Tucson Electric Power Co. On a scale of 1 to 5, how easy is it go get help on a Tucson Electric Power Co problem?
GetHuman-264960: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-264960: I'd give them a five out of five on communication.
GetHuman: And what about Tucson Electric Power Co's ability to quickly and effectively address your problem?
GetHuman-264960: For that I would say four out of five.
GetHuman: And finally- any advice for other Tucson Electric Power Co customers?
GetHuman-264960: Call them early in the day or late. Don't forget any personal or account information you might need for Tucson Electric Power Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-264960 taken from his Tucson Electric Power Co customer service problem that occurred on November 3rd, 2017.