US Citizenship & Immigration: This works, but doesn't compensate for their la...
A US Citizenship & Immigration customer review by GetHuman user GetHuman-301919 from October 29th, 2017
Background on GetHuman-301919's case
GetHuman: GetHuman-301919 - can you tell our other US Citizenship & Immigration customers when your case took place?
GetHuman-301919: Yes. It was middle of the night, on October 22nd.
GetHuman: Did you reach out to US Citizenship & Immigration, and if so, how?
GetHuman: And which of these common US Citizenship & Immigration customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-301919 a list of common US Citizenship & Immigration problems)
GetHuman-301919: "None of those really matches why I wanted to call US Citizenship & Immigration that day." was why I was trying to call.
GetHuman-301919's review of US Citizenship & Immigration customer service
GetHuman: So how would you sum up your experience for GetHuman's US Citizenship & Immigration customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-301919: This works, but doesn't compensate for their lack of help once you actually get a person on the line. This option may also direct you to the Spanish speaking line.
GetHuman: Let's quantify your experience contacting US Citizenship & Immigration. On a scale of 1 to 5, how easy is it go get help on a US Citizenship & Immigration problem?
GetHuman-301919: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-301919: I'd give them a five out of five on communication.
GetHuman: And what about US Citizenship & Immigration's ability to quickly and effectively address your problem?
GetHuman-301919: For that I would say five out of five.
GetHuman: And finally- any advice for other US Citizenship & Immigration customers?
GetHuman-301919: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for US Citizenship & Immigration to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-301919 taken from his US Citizenship & Immigration customer service problem that occurred on October 22nd, 2017.