US Postal Service (USPS): Is this North Korea? I wish I could take my bus...
A US Postal Service (USPS) customer review by GetHuman user ~Defeated cititzen from November 20th, 2017
Background on ~Defeated cititzen's case
GetHuman: ~Defeated cititzen - can you tell our other US Postal Service (USPS) customers when your case took place?
~Defeated cititzen: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~Defeated cititzen a list of common US Postal Service (USPS) problems)
~Defeated cititzen: "Track a Package" was why I was trying to call.
~Defeated cititzen's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Defeated cititzen: Is this North Korea? I wish I could take my business elsewhere but there's only one Post office. How frustrating. Bunch of clowns.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~Defeated cititzen: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Defeated cititzen: I'd give them a four out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~Defeated cititzen: For that I would say three out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~Defeated cititzen: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Defeated cititzen taken from his US Postal Service (USPS) customer service problem that occurred on November 18th, 2017.