US Postal Service (USPS): Talked to CS agent last week. Told me to call b...

A US Postal Service (USPS) customer review by GetHuman user ~Kathleen Flynn Barron from November 21st, 2017

Background on ~Kathleen Flynn Barron's case

GetHuman: ~Kathleen Flynn Barron - can you tell our other US Postal Service (USPS) customers when your case took place?
~Kathleen Flynn Barron: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
~Kathleen Flynn Barron: I used the 800-275-8777 number I found for on the GetHuman US Postal Service (USPS) customer phone number page I was on: US Postal Service (USPS) Customer Service Phone Number
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~Kathleen Flynn Barron a list of common US Postal Service (USPS) problems)
~Kathleen Flynn Barron: "Delivery problem" was why I was trying to call.

~Kathleen Flynn Barron's review of US Postal Service (USPS) customer service

GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kathleen Flynn Barron: Talked to CS agent last week. Told me to call back with tracking numbers to check dead package storage in Georgia.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~Kathleen Flynn Barron: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kathleen Flynn Barron: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~Kathleen Flynn Barron: For that I would say four out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~Kathleen Flynn Barron: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kathleen Flynn Barron taken from his US Postal Service (USPS) customer service problem that occurred on November 13th, 2017.

US Postal Service (USPS)

1.73 of 5 stars | 1283 reviews

~Kathleen Flynn Barron's US Postal Service (USPS) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like US Postal Service (USPS), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with US Postal Service (USPS) in any way.

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