US Postal Service (USPS): Their website kept dead ending. I would put my...
A US Postal Service (USPS) customer review by GetHuman user ~USPS worthless from November 19th, 2017
Background on ~USPS worthless's case
GetHuman: ~USPS worthless - can you tell our other US Postal Service (USPS) customers when your case took place?
~USPS worthless: Yes I can. It was late at night, on November 16th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~USPS worthless a list of common US Postal Service (USPS) problems)
~USPS worthless: "Track a Package" was why I was trying to call.
~USPS worthless's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~USPS worthless: Their website kept dead ending. I would put my info in and the things I wanted to select, just to have them hold the package would be greyed out. *Waited on hold then got the phone number for the local post office. Called the local post office ** times and kept getting a busy signal. Phone off the hook no doubt. They need to shut this agency down.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~USPS worthless: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~USPS worthless: I'd give them a five out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~USPS worthless: For that I would say one out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~USPS worthless: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~USPS worthless taken from his US Postal Service (USPS) customer service problem that occurred on November 16th, 2017.