US Postal Service (USPS): WOW what a nightmare on hold over * hour that's...
A US Postal Service (USPS) customer review by GetHuman user ~ELSIE GANZON from November 20th, 2017
Background on ~ELSIE GANZON's case
GetHuman: ~ELSIE GANZON - can you tell our other US Postal Service (USPS) customers when your case took place?
~ELSIE GANZON: Yes. It was late at night, on November 13th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~ELSIE GANZON a list of common US Postal Service (USPS) problems)
~ELSIE GANZON: "File a report" was why I was trying to call.
~ELSIE GANZON's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ELSIE GANZON: WOW what a nightmare on hold over * hour that's just this morning **********Wait until you become an employee and try contacting BENEFITS a female employee answers pretending you called the WRONG number call back and it's the same female employee ask her why she lied and she says ' SORRY ' RETARDS.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~ELSIE GANZON: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ELSIE GANZON: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~ELSIE GANZON: For that I would say five out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~ELSIE GANZON: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ELSIE GANZON taken from his US Postal Service (USPS) customer service problem that occurred on November 13th, 2017.