US Postal Service (USPS): they do seem not seem interested in the custome...
A US Postal Service (USPS) customer review by GetHuman user ~unhappy me from November 23rd, 2017
Background on ~unhappy me's case
GetHuman: ~unhappy me - can you tell our other US Postal Service (USPS) customers when your case took place?
~unhappy me: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy me a list of common US Postal Service (USPS) problems)
~unhappy me: "Insurance claim" was why I was trying to call.
~unhappy me's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy me: they do seem not seem interested in the customer. Lack of communication with customer. You must call or contact them & if by phone good luck with getting a live person
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~unhappy me: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy me: I'd give them a four out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~unhappy me: For that I would say one out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~unhappy me: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy me taken from his US Postal Service (USPS) customer service problem that occurred on November 20th, 2017.