US Postal Service: As a Greek guy, I'm expecting everything Ameri...

A US Postal Service customer review by GetHuman user ~Honest review! from November 28th, 2017

Background on ~Honest review!'s case

GetHuman: ~Honest review! - can you tell our other US Postal Service customers when your case took place?
~Honest review!: Yes I can. It was morning, on November 24th.
GetHuman: Did you reach out to US Postal Service, and if so, how?
~Honest review!: I used the 800-275-8777 number I found for on the GetHuman US Postal Service customer phone number page I was on: US Postal Service Customer Service Phone Number
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~Honest review! a list of common US Postal Service problems)
~Honest review!: "Refund" was why I was trying to call.

~Honest review!'s review of US Postal Service customer service

GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Honest review!: As a Greek guy, I'm expecting everything American to be fantastic, products, people but definitely not the USPS.*My item has been held at one of their locations for the last few days, ****, I should have flown over to pick it up and that still would have been faster than the postal service or even its customer service. Honestly, I know Greece is seriously messed up but least our post turns up!
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~Honest review!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Honest review!: I'd give them a two out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~Honest review!: For that I would say three out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~Honest review!: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Honest review! taken from his US Postal Service customer service problem that occurred on November 24th, 2017.

US Postal Service

1.73 of 5 stars | 1283 reviews

~Honest review!'s US Postal Service Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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