US Postal Service: Evan tracking a package item that I ordered fr...
A US Postal Service customer review by GetHuman user ~Evan corpuz from November 28th, 2017
Background on ~Evan corpuz's case
GetHuman: ~Evan corpuz - can you tell our other US Postal Service customers when your case took place?
~Evan corpuz: Yes I can. It was middle of the night, on November 26th.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~Evan corpuz a list of common US Postal Service problems)
~Evan corpuz: "Delivery problem" was why I was trying to call.
~Evan corpuz's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Evan corpuz: Evan tracking a package item that I ordered from Amazon.com but usps customer service didn't answer.
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~Evan corpuz: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Evan corpuz: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~Evan corpuz: For that I would say one out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~Evan corpuz: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Evan corpuz taken from his US Postal Service customer service problem that occurred on November 26th, 2017.