US Postal Service: There is no one to speak to in order to help yo...
A US Postal Service customer review by GetHuman user ~Angry customer from November 28th, 2017
Background on ~Angry customer's case
GetHuman: ~Angry customer - can you tell our other US Postal Service customers when your case took place?
~Angry customer: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry customer a list of common US Postal Service problems)
~Angry customer: "Refund" was why I was trying to call.
~Angry customer's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry customer: There is no one to speak to in order to help you. If I could give this company a negative ** out of * I would. Customer service is non existent.
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~Angry customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry customer: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~Angry customer: For that I would say four out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~Angry customer: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry customer taken from his US Postal Service customer service problem that occurred on November 24th, 2017.