Vayama: I will never book wiht them again. My flight s...
A Vayama customer review by GetHuman user GetHuman-350551 from November 11th, 2017
Background on GetHuman-350551's case
GetHuman: GetHuman-350551 - can you tell our other Vayama customers when your case took place?
GetHuman-350551: Sure. It was morning, on November 4th.
GetHuman: Did you reach out to Vayama, and if so, how?
GetHuman: And which of these common Vayama customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-350551 a list of common Vayama problems)
GetHuman-350551: "Insurance claim" was why I was trying to call.
GetHuman-350551's review of Vayama customer service
GetHuman: So how would you sum up your experience for GetHuman's Vayama customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-350551: I will never book wiht them again. My flight schedule was changed. Vayama did not clal me. When I called to ask about the cahnges, they were unable to help me and told me I would ahve to wait untilt closer to my trip - * months away. Not good enough!! And she refused to allow me speak to a supervisor.
GetHuman: Let's quantify your experience contacting Vayama. On a scale of 1 to 5, how easy is it go get help on a Vayama problem?
GetHuman-350551: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-350551: I'd give them a five out of five on communication.
GetHuman: And what about Vayama's ability to quickly and effectively address your problem?
GetHuman-350551: For that I would say five out of five.
GetHuman: And finally- any advice for other Vayama customers?
GetHuman-350551: Call them early in the day or late. Don't forget any personal or account information you might need for Vayama to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-350551 taken from his Vayama customer service problem that occurred on November 4th, 2017.