Vayama: Waited on hold with no other options or an ETA...

A Vayama customer review by GetHuman user ~ZapCap from November 25th, 2017

Background on ~ZapCap's case

GetHuman: ~ZapCap - can you tell our other Vayama customers when your case took place?
~ZapCap: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Vayama, and if so, how?
~ZapCap: I used the 877-628-6452 number I found for on the GetHuman Vayama customer phone number page I was on: Vayama Customer Service Phone Number
GetHuman: And which of these common Vayama customer issues best describes the reason you wanted to talk to them?
(Shows ~ZapCap a list of common Vayama problems)
~ZapCap: "Insurance claim" was why I was trying to call.

~ZapCap's review of Vayama customer service

GetHuman: So how would you sum up your experience for GetHuman's Vayama customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ZapCap: Waited on hold with no other options or an ETA for an answer for over ** minutes at ***pm on a Monday.
GetHuman: Let's quantify your experience contacting Vayama. On a scale of 1 to 5, how easy is it go get help on a Vayama problem?
~ZapCap: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ZapCap: I'd give them a four out of five on communication.
GetHuman: And what about Vayama's ability to quickly and effectively address your problem?
~ZapCap: For that I would say five out of five.
GetHuman: And finally- any advice for other Vayama customers?
~ZapCap: Call them early in the day or late. Don't forget any personal or account information you might need for Vayama to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ZapCap taken from his Vayama customer service problem that occurred on November 19th, 2017.

Vayama

5.00 of 5 stars | 10 reviews

~ZapCap's Vayama Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Vayama, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Vayama in any way.

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