Nebraska Department of Revenue: Very good assistance. The lady I talked to was...

A Nebraska Department of Revenue customer review by GetHuman user ~beeharp from November 18th, 2017

Background on ~beeharp's case

GetHuman: ~beeharp - can you tell our other Nebraska Department of Revenue customers when your case took place?
~beeharp: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Nebraska Department of Revenue, and if so, how?
~beeharp: I used the 402-471-5729 number I found for on the GetHuman Nebraska Department of Revenue customer phone number page I was on: Nebraska Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Nebraska Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~beeharp a list of common Nebraska Department of Revenue problems)
~beeharp: "None of those really matches why I wanted to call Nebraska Department of Revenue that day." was why I was trying to call.

~beeharp's review of Nebraska Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Nebraska Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beeharp: Very good assistance. The lady I talked to was in sales tax area, very knowledgeable, and easy to understand.
GetHuman: Let's quantify your experience contacting Nebraska Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Nebraska Department of Revenue problem?
~beeharp: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beeharp: I'd give them a five out of five on communication.
GetHuman: And what about Nebraska Department of Revenue's ability to quickly and effectively address your problem?
~beeharp: For that I would say two out of five.
GetHuman: And finally- any advice for other Nebraska Department of Revenue customers?
~beeharp: Call them early in the day or late. Don't forget any personal or account information you might need for Nebraska Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beeharp taken from his Nebraska Department of Revenue customer service problem that occurred on November 16th, 2017.

Nebraska Department of Revenue

2.67 of 5 stars | 2 reviews

~beeharp's Nebraska Department of Revenue Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nebraska Department of Revenue, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nebraska Department of Revenue in any way.

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