Virgin Mobile - Landline: GetHuman instructions worked great, spoke to a...

A Virgin Mobile - Landline customer review by GetHuman user ~Anonymous from November 27th, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other Virgin Mobile - Landline customers when your case took place?
~Anonymous: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Virgin Mobile - Landline, and if so, how?
~Anonymous: I used a phone number I found on the GetHuman Virgin Mobile - Landline customer service contact info page: Contact Virgin Mobile - Landline Customer Service
GetHuman: And which of these common Virgin Mobile - Landline customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Virgin Mobile - Landline problems)
~Anonymous: "Setup service" was why I was trying to call.

~Anonymous's review of Virgin Mobile - Landline customer service

GetHuman: So how would you sum up your experience for GetHuman's Virgin Mobile - Landline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: GetHuman instructions worked great, spoke to a person at a call center in the Philippines who helped me quickly.
GetHuman: Let's quantify your experience contacting Virgin Mobile - Landline. On a scale of 1 to 5, how easy is it go get help on a Virgin Mobile - Landline problem?
~Anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Virgin Mobile - Landline's ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Virgin Mobile - Landline customers?
~Anonymous: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Virgin Mobile - Landline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Virgin Mobile - Landline customer service problem that occurred on November 22nd, 2017.

Virgin Mobile - Landline

5.00 of 5 stars | 18 reviews

~Anonymous's Virgin Mobile - Landline Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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