WalMart.com: Called * (***) ***-**** waited ** min. Spoke t...
A WalMart.com customer review by GetHuman user ~I hate Walmart from November 19th, 2017
Background on ~I hate Walmart's case
GetHuman: ~I hate Walmart - can you tell our other WalMart.com customers when your case took place?
~I hate Walmart: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~I hate Walmart a list of common WalMart.com problems)
~I hate Walmart: "Track order" was why I was trying to call.
~I hate Walmart's review of WalMart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I hate Walmart: Called * (***) ***-**** waited ** min. Spoke to Elyse, she took all the info and then said the dreaded words "Im going to put you on hold for a moment" She did come back after a moment but before she could get one word out the call was disconnected. It wasn't me, I'm on a landline! I tried the ***-***-**** number next. Wait time ** more minutes. Lateria answered and it was only a minute or two before she said "Please bare with me I've never done this before" OMG! Really? Why Me???
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~I hate Walmart: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I hate Walmart: I'd give them a five out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~I hate Walmart: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~I hate Walmart: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I hate Walmart taken from his WalMart.com customer service problem that occurred on November 13th, 2017.