New York Post: We had our Post on vacation mode and it was sup...

A New York Post customer review by GetHuman user ~Frustrated Post Lover from November 19th, 2017

Background on ~Frustrated Post Lover's case

GetHuman: ~Frustrated Post Lover - can you tell our other New York Post customers when your case took place?
~Frustrated Post Lover: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to New York Post, and if so, how?
~Frustrated Post Lover: I used the 800-552-7678 number I found for on the GetHuman New York Post customer phone number page I was on: New York Post Customer Service Phone Number
GetHuman: And which of these common New York Post customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated Post Lover a list of common New York Post problems)
~Frustrated Post Lover: "Cancel subscription" was why I was trying to call.

~Frustrated Post Lover's review of New York Post customer service

GetHuman: So how would you sum up your experience for GetHuman's New York Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated Post Lover: We had our Post on vacation mode and it was supposed to be redeliver it on Saturday, Nov.*. We called on Monday, Tuesday, Wednesday, and again this morning with no results. They say they can't call the Albany depot to get a resolution. We had this problem a few years ago and it took almost a month to get it resolved. We love the newspaper and have been getting it for about * years, but always are afraid to put it on vacation mode because of previous problems.
GetHuman: Let's quantify your experience contacting New York Post. On a scale of 1 to 5, how easy is it go get help on a New York Post problem?
~Frustrated Post Lover: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated Post Lover: I'd give them a three out of five on communication.
GetHuman: And what about New York Post's ability to quickly and effectively address your problem?
~Frustrated Post Lover: For that I would say one out of five.
GetHuman: And finally- any advice for other New York Post customers?
~Frustrated Post Lover: Call them early in the day or late. Don't forget any personal or account information you might need for New York Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated Post Lover taken from his New York Post customer service problem that occurred on November 13th, 2017.

New York Post

1.00 of 5 stars | 12 reviews

~Frustrated Post Lover's New York Post Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like New York Post, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with New York Post in any way.

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