White Rodgers Heating & Cooling: My rep was hard to understand, short and rude...
A White Rodgers Heating & Cooling customer review by GetHuman user ~aimees80 from November 12th, 2017
Background on ~aimees80's case
GetHuman: ~aimees80 - can you tell our other White Rodgers Heating & Cooling customers when your case took place?
~aimees80: Sure. It was afternoon, on November 4th.
GetHuman: Did you reach out to White Rodgers Heating & Cooling, and if so, how?
GetHuman: And which of these common White Rodgers Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows ~aimees80 a list of common White Rodgers Heating & Cooling problems)
~aimees80: "Repairs" was why I was trying to call.
~aimees80's review of White Rodgers Heating & Cooling customer service
GetHuman: So how would you sum up your experience for GetHuman's White Rodgers Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aimees80: My rep was hard to understand, short and rude. Unwilling to listen to the problem. Said someone was changing the settings, even though it is under lock and key and has a camera in thea same hallway!
GetHuman: Let's quantify your experience contacting White Rodgers Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a White Rodgers Heating & Cooling problem?
~aimees80: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aimees80: I'd give them a four out of five on communication.
GetHuman: And what about White Rodgers Heating & Cooling's ability to quickly and effectively address your problem?
~aimees80: For that I would say five out of five.
GetHuman: And finally- any advice for other White Rodgers Heating & Cooling customers?
~aimees80: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for White Rodgers Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aimees80 taken from his White Rodgers Heating & Cooling customer service problem that occurred on November 4th, 2017.