Onestopplus.com: Wow are they BAD! So far they have charged my c...

A Onestopplus.com customer review by GetHuman user ~dora smead from November 12th, 2017

Background on ~dora smead's case

GetHuman: ~dora smead - can you tell our other Onestopplus.com customers when your case took place?
~dora smead: Yes. It was evening, on November 6th.
GetHuman: Did you reach out to Onestopplus.com, and if so, how?
~dora smead: I used the 888-252-5484 number I found for on the GetHuman Onestopplus.com customer phone number page I was on: Onestopplus.com Customer Service Phone Number
GetHuman: And which of these common Onestopplus.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dora smead a list of common Onestopplus.com problems)
~dora smead: "Change order" was why I was trying to call.

~dora smead's review of Onestopplus.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Onestopplus.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dora smead: Wow are they BAD! So far they have charged my credit card * times for the same items. My bank has had to be conferenced in for the most recent call and my bank finally stopped it. This company hung up on me while my bank was on the phone with me and refused to let me speak to a supervisor. They have given me a different excuse with each charge. I can't believe it. I want to return everything, but I'm worried that I won't get ANY of my money back. Beware of ordering anything fron this company! If I could give less than one star I would be more satisfied.
GetHuman: Let's quantify your experience contacting Onestopplus.com. On a scale of 1 to 5, how easy is it go get help on a Onestopplus.com problem?
~dora smead: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dora smead: I'd give them a five out of five on communication.
GetHuman: And what about Onestopplus.com's ability to quickly and effectively address your problem?
~dora smead: For that I would say two out of five.
GetHuman: And finally- any advice for other Onestopplus.com customers?
~dora smead: Call them early in the day or late. Don't forget any personal or account information you might need for Onestopplus.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dora smead taken from his Onestopplus.com customer service problem that occurred on November 6th, 2017.

Onestopplus.com

3.67 of 5 stars | 2 reviews

~dora smead's Onestopplus.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Onestopplus.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Onestopplus.com in any way.

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