Xoom.com: no supo responderme x que si desde ayer env...

A Xoom.com customer review by GetHuman user GetHuman-375017 from November 24th, 2017

Background on GetHuman-375017's case

GetHuman: GetHuman-375017 - can you tell our other Xoom.com customers when your case took place?
GetHuman-375017: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Xoom.com, and if so, how?
GetHuman-375017: I used the 877-815-1531 number I found for on the GetHuman Xoom.com customer phone number page I was on: Xoom.com Customer Service Phone Number
GetHuman: And which of these common Xoom.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-375017 a list of common Xoom.com problems)
GetHuman-375017: "None of those really matches why I wanted to call Xoom.com that day." was why I was trying to call.

GetHuman-375017's review of Xoom.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Xoom.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-375017: no supo responderme x que si desde ayer envie el dinero aun hoy **-* del**** no hab****a llegado a su destino
GetHuman: Let's quantify your experience contacting Xoom.com. On a scale of 1 to 5, how easy is it go get help on a Xoom.com problem?
GetHuman-375017: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-375017: I'd give them a two out of five on communication.
GetHuman: And what about Xoom.com's ability to quickly and effectively address your problem?
GetHuman-375017: For that I would say one out of five.
GetHuman: And finally- any advice for other Xoom.com customers?
GetHuman-375017: Call them early in the day or late. Don't forget any personal or account information you might need for Xoom.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-375017 taken from his Xoom.com customer service problem that occurred on November 20th, 2017.


1.00 of 5 stars | 9 reviews

GetHuman-375017's Xoom.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Xoom.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Xoom.com in any way.

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